• Install 2 software packages
• Set up user accounts, access controls and passwords
• Perform initial system analysis
• Create system restore CDs or DVDs
• Download and Install Windows Updates
• Register manufacturer's warranty
• Install SJT Recommended FREE Utilities

• Install 3 software packages
• Set up user accounts, access controls and passwords
• Perform initial system analysis
• Create system restore CDs or DVDs
• Icon clean-up
• Uninstall unwanted programs
• Optimize settings and clean-up system for peak performance
• Download and Install Windows Updates
• Register manufacturer's warranty
• Install SJT Recommended FREE Utilities

• PC deleting of temp files, internet cookies and temporary internet files.
• Clean up dust and dirt buildup.
• Disk defragmentation and disk clean up.
• Perform backup as needed: added cost.

Troubleshoot and diagnose hardware and/or software problems affecting computer startup and functionality. Hardware repairs based on the diagnosis will require additional fees. Perform backup as needed: added cost.

Repair operating system hardware and/or software problems affecting computer functionality. Examples: Blue Screen of Death, BIOS errors, Operating System errors. Perform backup as needed: added cost.

A complete format of the hard drive and reinstallation of the original operating system. All Microsoft updates are applied along with driver software for hardware components. Perform backup as needed: added cost.

• Remove all viruses, spyware, malware and rootkits on the computer
• Apply system tweaks and modifications as needed
• Repair any operating system issue
• Perform operating system critical updates
• Perform backup as needed: added cost.

• Install software on one PC
• Reboot and test software

• Install memory and test the system to assure memory is recognized.

• Simple hardware upgrades or repairs to a desktop computer including CD/DVD drives, hard drives, power supplies and other hardware components.
• Install internal component and drivers necessary. Test operation and component status.

• Simple hardware upgrades or repairs to a laptop computer including CD/DVD drives, hard drives, power supplies and other hardware components
• Install internal component and drivers necessary. Test operation and component status

Install full or upgrade version of operating system software on one PC. Operating system CDs must be the original copy. Perform backup as needed. Added Cost.

Set up, configure and secure wireless router on location and securing appropriate wireless encryption as required. Setup Internet Sharing and file sharing as needed. Connect two computers to wireless router.

Run backup and transfer of all critical files up to 25 GBs and provide on CD or DVD or transfer to customer provided external data source.

Stage 1 data recovery if the hard drive is readable.

Stage 2 data recovery if advanced techniques are required.

A certified technician will visit your house for any computer repairs, upgrades and/or other technological issues.

A certified technician will remote into your computer and perform repairs, upgrades, and/or other technological issues needed.