Network, Computer & Website Support Services
Serving New Jersey, Pennsylvania and Delaware
SBS+ Maintenance and Support Plan
| Monthly Fee (Annual Agreement) | $245.00* |
| Included Support Time (month to month rollover time available up to 25%) | 2 |
| Scope of Coverage | Remote Support Only 8AM - 6PM |
| Priority (Maximum response time) | max 4 hr response |
| Hourly $ for additional Onsite Support | $110.00 |
| Hourly $ for additional Remote Support | $95.00 |
| Hourly $ for additional Emergency/After hour support (2-hour Response Time) | $145.00 |
| 24/7 Server Monitoring with notification | X |
| Event Log Monitoring | X |
| Backup Review | X |
| Test Backup Restore | X |
| Anti-Virus Check | X |
| Microsoft Server Updates and Security Patches | X |
| Microsoft Exchange Queue and Mailbox check | X |
| Monitored Automatic Server / Workstation Defragmentation | optional |
| Monitored Automatic Server / Workstation Disk Check | optional |
| UPS Monitoring | optional |
| Environmental Monitoring | optional |
| Online Backup (Free GB per month, $1.50 additional GB) | 20 GB |
| Employee Discount | 5% off Home Services |
We do not charge for travel time or expenses. *tax may be applied, if applicable depending upon service |
PROVIDING HOME & BUSINESS COMPUTER NETWORK TECHNOLOGY SUPPORT SERVICES
IN NEW JERSEY, PENNSYLVANIA & DELAWARE
